If you’ve questions you can read this Frequently Asked Questions (FAQ) Page.
You will get all your question answer on this FAQ page. Make sure to read it until end and hope you will get your answer. If you can’t find out the question you have then pls make ticket with details and we should reach you asap.
Read About Order Status FAQ!
What is cancelled ?
>> sometime server got problem and unable to take order and it cancel the order. If any order got cancel, it automatically refund the money for that order too. Check the order it’s cost 💲0, you can check your account balance too. In this case just reorder or try different server.
Why order is in processing ?
>> sometime some server start from processing, for overload issue got processing but after sometime it will fix automatic.